When I am instructed by your Solicitor and/or their agent to provide a medicolegal report this constitutes a contract. Your personal details are stored and processed electronically (“in the cloud”), using a specialist medical records service. This provider has given us their assurances that they are fully compliant with the General Data Protection Regulations. Access to this data is protected.
Processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.
Your data will never be shared with anyone who does not need access, without your written consent. Only the following people/agencies will have routine access to your data:
The instructing Solicitor and/or agent
With your prior permission, your general practitioner or other health professionals in order that they can provide you with treatment.
Holding your data means that we can contact you in order to offer you an appointment if necessary so that I can complete the medical report.
There is an obligation to retain your records for 6 years from the date that all outstanding payments are received (or age 25, if this is longer) but after this period you can ask that your records be deleted, if you wish. Otherwise, your records will be retained should you need to return at some future date.
You have the right to see what personal data of yours is held and you can also ask that any factual errors be corrected.
Provided the minimum period has elapsed, you can also demand that your records be erased.
Please be absolutely confident that your personal data is being treated responsibly and the only people who can access that data, have a genuine need to do so.
Of course, if you feel that that your personal data is being mishandled in some way, you have the right to complain.
Complaints need to be sent to the nominated “Data Controller”. Here are the details you need for that:
Sue George
Sue@kurer.co.uk
01209 891434
PO Box 14971
London NW11 6ZS
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.